Customer Relations

We welcome your suggestions and feedback.

• If you need assistance…

• If you would like to commend an

employee…

• If our care does not meet your standards or expectations…

Please call us by dialing 249-5500 or if you are an inpatient dial “0” for an operator and ask to speak with an administrative representative. The operator will page a supervisor who will contact you about your concerns or suggestions within one hour. SMRMC now conducts all inpatient satisfaction surveys after discharge. If you are selected in our sample for a patient satisfaction survey, you will receive a phone call at your home after discharge.